In this age of instant, electronic communication, it’s really nice to get a paper and envelope note. It’s really gratifying to hold a thank you card in your hand, and reflect upon the time and care it took to write it. I get these notes from clients from time to time, and I hold on to them to remind me that my work is valued.
A few years ago, I received a letter from a woman, thanking me for my “professionalism and your kindness.” She said “it eased my nerves more than you know when you greeted me so warmly at the hearing.” This woman was not my client, but rather the unrepresented spouse of my client. I have held on to this note as a symbol that my work impacts not only my clients but everyone else I encounter in the course of a case, especially when there is no lawyer on the other side.
Today, I received what I consider to be an even higher compliment from an unrepresented party – a referral. The former husband of a client referred me to his friend, saying that he was really impressed with the way I handled their divorce matter. Even though I was not his attorney, he respected my knowledge and skill enough to refer me to another person he cared about.
I try to approach everyone in a case with the same level of respect, with an understanding that both parties are hurting, are stressed, are frustrated, confused and probably scared. Of course, my client gets the full benefit of my counsel and advice, but I feel it’s important to show both parties that I understand and respect their positions. Sometimes this has unexpected consequences. It’s called good will, and it has great value to me as a person, as a lawyer, as a counselor, and as a representative of the legal profession.
I would love to talk with you or those special to you about their family law concerns. Contact me today at: firstname.lastname@example.org or (504) 330-5522.